When a customer buys from your store, that money reaches you as a payout. Penny is your accounting teammate and keeps an eye on payouts for you, so ask her any time something looks off.

Add your bank account

Add the bank account you want to be paid into under Penny > Shortcuts > Payouts. That is also where you see what is available to pay out.

When you get paid

Typically you get access to the proceeds from a sale, minus fees, 1 to 3 business days after it is placed. A reserve holds part of each sale a little longer, so you always have 100% of your proceeds by day 8.

The reserve on new stores

As a precaution for new stores, part of each sale is held back as a reserve for 7 days:

In your first month after your payment account is approved, 75% of a sale is held.
After your first month, the reserve drops to 25%.

The reserve is capped at $5,000, so we never hold back more than that no matter how much you sell.

Either way you get 100% of your proceeds by day 8.

Your very first sales can take a little longer while your account gets established, so an early payout may occasionally land past day 8. This normalizes quickly and is not the usual case.

A payout timeline example

Say a single sale leaves you $100 in proceeds after fees. Here is when that money becomes available.

	First month after approval	After a month
Days 1 to 3	$25 available (75% held)	$75 available (25% held)
Day 8	Full $100 available	Full $100 available

Big sales and the $5,000 cap. The reserve never tops $5,000 no matter how much you sell. It clears as your sales age past 7 days. After your first month, say you sell $10,000 a day for 3 days, then stop:

Day	New sales	Sales so far	Held as reserve	Available for payout
Day 1	$10,000	$10,000	$2,500	$7,500
Day 2	$10,000	$20,000	$5,000	$15,000
Day 3	$10,000	$30,000	$5,000	$25,000
Days 4 to 8	$0	$30,000	$5,000	$25,000
Day 9	$0	$30,000	$2,500	$27,500
Day 10	$0	$30,000	$0	$30,000

Only $5,000 is ever held, so most of your money stays payable. The reserve clears in full once your last day of sales passes the 7-day mark.

Free and paid plans

On a paid plan, payouts happen automatically. On the free plan you send payouts yourself: at the end of day 8, go to Penny > Shortcuts > Payouts and pay out to your bank.

Payout fees

On paid plans, Minicart covers the bank transfer fee, so there is no charge. On the free plan, a $1 bank transfer fee applies when a payout is under $50. For payouts of $50 or more, Minicart covers the fee, so there is no charge.