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Edit or delete a product

Update product details or remove items from your store.

You can edit any product at any time. Changes apply immediately once you save.

Edit a product

Just tell Sloane what you want changed. "Lower the price on the Amber Candle to $15" or "Add a new photo to the Lavender Soap listing" both work. Sloane will show you the change before saving.

You can also edit from Products > Products in the left sidebar, then click the product you want and update any field directly.

Put a product on sale

2 ways to run a sale. Edit the product to lower its price and set a Compare at price to the original, so the old price shows struck through with a percent-off badge (Products > Products in the left sidebar, then Edit product). Or create a store discount with Milo. See Create discount codes and promotions. You can add photos or short videos to a listing the same way you add images.

Bulk edits

Editing a bunch of products at once is a conversation too. Try "increase the price of all red necklaces by $5" and Sloane will show you exactly which products and variants are about to change before applying anything.

Hide without deleting

If you want to temporarily take a product off your store, turn off its Public toggle. The product stays in your portal and past orders remain intact, but customers cannot see or order it. Turn the toggle back on whenever you are ready.

Delete a product

Ask Sloane to delete the product. Or find it under Products > Products in the left sidebar, then open it and click the trash icon. Deletion is permanent and removes the product along with its variants and images.

What happens to past orders

Past orders that reference a deleted product keep their original line items so your order history stays accurate. Customers will not see a broken link if they revisit a receipt.

When to hide vs delete

Turn off the Public toggle when the item might come back. Delete only when you are sure you will never sell it again.

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