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Sell digital products

Sell downloads like art, patterns and printables.

Not everything you sell needs to be boxed up and mailed. You can sell digital products such as downloadable art, photos, printables or patterns. Sloane is the one to set this up.

Ask Sloane

Tell Sloane something like "make my Sunflower Print a digital product". She will turn on the digital option and confirm the change before saving. Or open Products > Products in the left sidebar, choose a product, click Edit product and turn on Digital product.

Add your digital delivery instructions

For a digital product you can fill in Digital delivery instructions, like a download link, a license key or steps to access the file. These are emailed to your customer when you open the order under Orders > Orders in the left sidebar and choose Digital delivery. You can edit the instructions right up until they go out, so it is fine to add them later.

Fulfilling a digital order

When a digital order comes in, open it under Orders > Orders in the left sidebar and choose Digital delivery. That charges the customer and emails them the instructions you set up. There is no label to buy and nothing to post. See Add your first product to review product basics.

Tax is handled for you

Digital products are set to a digital tax code automatically, which is tax free in most states. You do not need to do anything for this to work.

Digital and physical in the same store

You can sell both digital and physical products in one store. The only rule is that a single order has to be all digital or all physical. If a customer tries to add both to one cart, they will see a note that a cart can hold only one type at a time and be asked to clear their cart before adding the other.

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